Process Flow Improvement Kaizen
Process flow improvement can be applied to all processes within a company, including business processes such as order entry, customer service, warranty claims, etc. A process flow improvement Kaizen strives to understand the current complexity of the flow of parts/product/paperwork through a process and how to dramatically simplify the travel time, distance, and path. Workshop participants learn how to measure and analyze processes through Value Stream Mapping, then apply techniques to provide balanced work content, implement work cells, and streamline process flow. Visual control tools such as tact boards are used to control and sustain the improvements.

Typical results:

• Defects reduced over 50%
• Process cycle efficiency increased by 50%
• Overtime reduced by 80%
• Direct and indirect productivity increased by over 20%
• Employee morale greatly improved
• Overall customer satisfaction improved due to a higher on-time delivery and order quality rates.